Consumer rights protection

Consumer rights protection is the practice of protecting buyers of goods and services, as well as the public, from unfair practices in the marketplace.

Consumer protection measures are aimed to prevent businesses from engaging in fraud or certain unfair practices in order to gain an advantage over competitors or mislead consumers.

In Moldova, the Agency for Consumer Protection and Market Surveillance is an administrative body responsible for implementing state policy in the areas of activity entrusted to it.

8. The Agency carries out the functions established by this Regulation in the following areas:

1) market supervision in relation to non-food products and compliance of services rendered (including tourism);

2) consumer protection;

3) metrology;

4) supervision and state control over gambling activities;

5) repealed;

6) compliance with licensing conditions according to the area of competence.