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The Code aims to create a transparent and effective system of interaction between citizens, legal entities, and public authorities, ensuring legal certainty and the protection of rights.
The public authority is obliged to promptly accept and register the petition. Refusal to accept a petition on the grounds of inadmissibility or lack of justification is prohibited. Petitions submitted in writing or by fax are considered filed upon registration. Petitions sent by registered mail are considered filed on time if submitted before the deadline. When submitted electronically, the agency must provide the petition's registration number within two days.
If the petition falls within the jurisdiction of another agency, the original is forwarded to the competent agency within five working days, and the applicant is notified accordingly.
Public authorities may provide application forms for ease of submission.
Anonymous petitions and petitions without the applicant's address will not be considered. If there are any deficiencies, the applicant is given a period to correct them; otherwise, the petition will not be considered. Petitions containing insults, threats, etc. will not be considered on their merits.
The provisions of this code shall not apply:
The purpose of administrative legislation is to regulate the process of implementing administrative activities and judicial review of these activities, aimed at ensuring compliance with the rights and freedoms of individuals and legal entities provided for by law, taking into account public interests and the norms of the rule of law.